The One Metric That’s Missing From the Boardroom with Pendo's Director of Product Management

A talk by Stephanie Tanzar
Director of Product Management, Pendo

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About this talk

In boardrooms across the world, metrics and analytics are king. ARR, NRR, CAC, etc. rule the powerpoint deck. While NPS has made its way into boards, there’s still a lack of behavior product data. There's one three letter acronym that's clearly missing from the conversation: PES. PES, or product engagement score, is a single number that compares product engagement across a portfolio. Learn why product analytics matter in the boardroom and how you might use PES to make the business case to invest in innovation, usability and quality, or sunsetting an existing product.

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